Player Reviews and Ratings for Spin Palace

Flagship casino of the UK based Palace Group, Spin Palace has been in operation since 2002. It is Microgaming powered and licensed in Malta.

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Rated 4/5 from 16 Player-Ratings.

Out of all of the Microgaming casinos, this is my favorite as not only is it an entertainment powerhouse with all of its games and promotional offerings, but it is professionally run and I have been impressed at every point of contact, especially in my native language which is German and the fact that the softwar is fully translated. They also look after loyal players with a host of rewards and personalised service that you will find it hard to find anywhere else. If there is only one place that you play at, then this is the one. I have never had a problem in all of the years I've played here and that is saying something!

I agree with the other review here, Spin Palace is also one of my favorite MG Casinos and I've played here for years with little to no issues at all. They have always offered great games, awesome promotions and outstanding service. I have always been paid on time and they actually pay winnings all in one payment. This may seem run of the mill but it's not, some casinos pay you out in installments over months and months so you never see the grand total. This casino is the total package and when you find it you stick with it...and then you get loyalty rewards and after playing a lot like I have you get VIP invitations and treatment

Best Microgaming Casino EVER. Don't even bother playing anywhere else - this is the one! Love it and have never had a single moment's misery in 5 years.

This is the best Microgaming casino by far, I've played at many over the years and very few can even come close. I am not going to point out all of the good parts - take it from me, it's mostly good. The only thing that could be better are the WR on bonuses...30x is a bit steep, especially when many of the games I love don't count for much, but this seems to be the new industry standard and is the ONLY negative things I can say. If you've been duped by other casino out there I can sympathise and say that it won't happen here.

Tried this casino for the first time because it was recommended on your site. It is everything you say it is in terms of quality, service and games offering. I even won here. What is not impressive is the amount of documents you have to submit to cashout and I think the wait to receive funds should be shorter. Hoping this is just a first time thing and future payments will be quicker. That said though I will definitely be playing here again.

This casino is what everyone says it is, a real gem! My only issue is that I've been waiting for 10 days for my withdrawal to be processed and while I've been told my funds are on their way, customer support wasn't very friendly and can't give me an explanation for the delay which is VERY unprofessional. From the other reviews here it seems that payouts aren't usually a problem but it just sucks that I am the exception to the rule :-(

I have played at this casino for a few months now and have been nothing but impressed. Over the years I've had numerous issues with other online casinos from dodgy practices, predatory bonus terms and just lack of service and care in general. As far as I've seen, Spin Palace has none of these. On your first withdrawal they do the standard document requests – you'll get this everywhere, so no use stressing about it and the first payment takes the longest, after that it is smooth sailing. Would definitely recommend Spin Palace.

I recently won $3,856 at Spin Palace and as I have never withdraw from the casino they asked me to send through my documents – I have done so 3 times and followed up, every time there is no record of them and I am asked to resend them again. This is compeletely frustrating and it just feels like I am never gong to get paid! Is this a scam?

Not sure what this issue is with withdrawing funds for the first time from Spin Palace. I am also a new player, recently won $5228 and upon withdrawal request I was sent forms to fill in to prove my identity and also asked to submit personal docs. Did all of this and I received my money in 4 days. No issues or fuss.

I'm a VIP at Spin Palace and I couldn't be happier – I no longer play anywhere else because nowhere rewards you like they do. In the 5 years I have been playing here I have been invited on a Mediteranean cruise and a trip to Mexico. Their promotions are great and payments are not an issue either way. A professional, awesome place to play.

spin Palace is the only place i play, never a moments irritation here. they know how to treat their players and everything always runs smoothly. i always get my money on time and when you win they pay out all at once, none of this instalment crap like at some others.

I totally disagree with all the positive reviews here – I've played here, won a little and they won't let me cashout. how dishonest!

Probably one of the best online casinos I've played at in terms of casino game selection, promotions and overall experience. The only thing I can complain about is the customer support which isn't the friendliest or most responsive – but granted I've only needed to contact them once so maybe I just got someone on their off day.

When an online casino has a loyalty program like this one does why would you bother to play anywhere else? Agreed with Anja K - I've also been on a trip with them as well as a few VIP events and they go all out to impress. I am yet to find another casino that treats its players as well as spin does.

Maybe they reserve their special treatment for VIP players because I haven't received anything great from them. I just think that they send WAY too many e-mails, I have unsubscribed from promo's to no avail and in fact I recently dealt with their customer service department and was a disappointed at the lack of effort in assisting me with being removed from their promotional database. They offer a great online casino with all of my favourite games but I really just wish they would honour my request and privacy and stop sending so many mails.

If you want to play at the best Microgaming powered online casino then Spin Palace is it. Nothing more I need to say.