Spin Palace Casino Review
Reviewed by Paul Masterson
Overall Rating: 5/5Spin Palace was the first 'gold standard' casino that I ever played at.
Check out my review of this famous web casino, and see why I knew I'd finally struck gold after so many casino disappointments.
Casino launch and registration 9/10
Spin Palace is powered by Microgaming, an industry leader when it comes to casino software, and that meant that I was 100% sure that the total experience would be a quality one and it was! The download and installation of the software was quick and easy and in no time at all the iconic Spin Palace logo appeared on my desktop and I proceeded with the registration of my player account by following the auto-prompt pop-ups in each step. I was all ready to go in 2 minutes, which is a far cry from other casinos where these steps take ages.
Clicking on the yellow and red Spin Place icon launched the famous casino opening, and transported me into a funky medieval world complete with theme tune and a birds-eye view of the approach to the grand palace and walk up to its huge wooden doors. The atmosphere is reminiscent of the elite venues in Monte Carlo where the rich, driving classic Ferraris, come to play in ultimate opulence, class and privileged style yet is somehow less intimidating...perhaps because on the web anything is possible and we're all VIP gamers. I couldn't resist but to go in!
Spin Palace employs the web's most secure SSL (Secure Socket Layer) data encryption which is used to protect your personal details over the net. Once I had double checked their credibility by verifying that their payment processor was a legitimate one, I felt compfortable enough to fund my player account by depositing cash through any of their 15 plus payment options; including web wallet vendors such as Neteller, Ukcash and Moneybookers plus classic debit and credit card transactions. I personally favour pre-paid vouchers and debit card banking both of which delivered cash instantly into my Spin Palace gaming account. The stylish banking interface is very easy to navigate with simple step by step guidance to make the whole process hassle-free and thanks to the useful auto-save features present on the casino banking screen, Spin Palace securely stores your banking details, ensuring that future deposits are even faster and your convenience is assured. Launching the casino offers you the chance to play for Free or Real Money. Playing for Free is a great way to get acquainted with all the casino has to offer as well as to try out games you've never played before. Once you feel comfortable though, clicking 'Real Money' button will prompt you to visit the bank and make a deposit. However, you can make a deposit at any time you wish by simply clicking on the 'Bank' icon.
Game-play 9/10Click here to learn more about playing slots now. And if slots aren't your cup of tea, there are also a number of other card and table games that are so lifelike you feel like you are sitting at a brick and mortar casino. Spin Palace casino continually remains at the cutting-edge of the gaming sphere, with new innovations launched at regular intervals that leave you wondering just what they will come up with next. I personally love the thrill of playing against other players in their exclusive slot contests and table gaming competitions. The oppportunity to win in excess of a million pounds in payouts with the world's biggest online progressive slot jackpot network also distinguishes Spin Palace as a very high-end gaming venue. With 250+ games ranging from novice leisure games to hardcore skill environments, genuine verified 95% plus payouts and wager levels from 0.01 to 50.00 plus, Spin Palace Casino is one of the web's most deluxe gaming destinations.
Support level 9/10
When it comes to online casinos, one thing I can't tolerate is poor customer service and that's why Spin Palace instantly receives several gold stars because it's customer support staff are simply world class and extremely professional. From day one I've found that all contact with Spin Palace has been pleasing whether it's via live chat (never waited more than 15 minutes at peak times!), 24-7 free phone help or email support. In fact, when I first played progressive jackpot slots at the Palace I couldn't work out why I was forming winning combos and not getting paid out; so, I loaded-up live chat and they instructed me to play with the full coin number, which activated all the pay lines (I felt stupid but the customer rep never once made me feel like a clueless novice!). They simply treat every customer as if he/she is the only one playing and that goes a long way when compared to some other establishments out there!
Withdrawing your money at Spin Palace Casino is a seriously easy process with the same superb functionality as depositing. The casino tries to make your withdrawals as easy as possible, by auto-setting your withdrawals to your deposit details (for example, back via my Visa card, straight into my account). Most of my withdrawal requests reach my account after 24 hours, and banking via a debit card is free, fast and hassle free. The 24-hour cooling-off period allows the casino to accept your request and pass it through the necessary security checks but it also gives you the slick option to click the 'Reverse Withdrawal' button, if you change your mind and decide to play more. I've clicked the button up to 20 hours after my withdrawal request! The cash is always back in my account within 24-hours. I should note that Spin Palace take security pretty seriously though and if you make a big withdrawal request like I have on several occasions they may ask you to provide proof of your identity (such as passport copies and utility bills).
Spin Palace Casino Verdict:
Award winning Microgaming casino venue that's a genuine winner in the gaming charts. The ideal choice for all levels of online gaming fans! The casino that simply can't be ignored!
There are also 2 more places that I'd highly recommend playing at, Mummy's Gold or Ruby Fortune casino. Read the Mummy's Gold Casino Review.