Reviewed by Paul Masterson
Overall Rating: 4.5/5
Ruby Fortune is a casino that is held in high esteem and comes highly recommended across the board. Once I'd checked out their credentials in terms of credibility, customer service, gaming software and fully regulated gaming for myself, I was excited about downloading the award winning software. After all, the reviews and feedback on player forums I'd read were good, and I like the glitz and glamour of the name as well as the complimentary black, red and jewel themed website. Scroll down to see whether Ruby Fortune's sparkle is as bright as its funky name.
Ruby Fortune's download took approximately 3 minutes (using an average broadband connection) and during that time the casino prompted me to register my details. This was a nice touch, and I
managed to register my username and password before the download was complete!
Following the download, I simply double clicked on the big red ruby icon which was now conveniently situated on my PC's desktop and the casino launched. I have to confess that I like a bit of fantasy when it comes to casino gaming and Ruby Fortune is my favourite for James Bond style and sophistication, in fact, the flash opening has a cool 007 style theme tune, with animated gems falling from the sky against an slick midnight black background. I'm sure the Ruby Fortune developers purposely created a Bond movie style casino opening and it's a real winner (note: you can click on the screen to go straight to the casino if you want, but I never really do as it forms part of setting the mood for me). As you can see, casino software can make or break your entire experience, for more information on the types of software, click here.
While you can bank no-deposit bonus cash and get gaming instantly without visiting the bank you'll soon want to fund your account to get your hands on your winnings. Fortunately, depositing is a breeze, with a high-class silver blue interface that features intuitive navigation, and an array of secure SSL (Secure Socket Layer) transaction options including credit/debit cards, e-wallets, bank transfers and pre-paid vouchers. Learn more about payment options available at casinos here. I happened to have some Ukash vouchers to use up, so they were my first Ruby Fortune payment method, and it literally took me 1 minute to fill in my voucher number and see the funds in my account. Equally, registering my Visa debit card was fast and hassle-free with instant verification and fund transfer (fee free). All my details were automatically saved on my system, meaning depositing is even faster after your first time...impressive!
Ruby Fortune Casino uses the latest generation of Microgaming software and it takes full advantage with over 220 high-spec gaming options. The main advantage of Ruby Fortune is a fine balance of style , graphics and games sacrificing none at the expense of the other, for all-round casino quality. I'm a gamer who spreads my time between classic slots, video slots and table gaming so for me all-round quality is seriously important. Fortunately, I found Ruby to offer stunning table gaming realism with their Microgaming Gold roulette, blackjack, poker, craps and baccarat in addition slots machines that are the ultimate in chilled-out entertainment. Ruby goes all guns blazing for advanced options with multi-player table gaming contests and slot tournaments, plus the very latest interactive super-slots, such as Tomb Raider Secret of the Sword and Hit Man. Naturally Ruby also benefits from Micromaging's famous Jackpot Slot Network that frequently delivers 1 million plus payouts! For advanced options, stunning gaming from 0.01 to pro levels and monthly new releases, Ruby Fortune gets hardcore kudos!
When I first started playing Ruby Fortune Casino, I was already a relatively experienced recreational gamer - and with a hassle-free download, deposit and registration, I had no need for gaming support. However, being the cynic that I am I performed my usual test to analyse the speed and response level on offer. I personally favour Live Chat support, and I was pleased to see Ruby Fortune powered by 'Liveperson' software, which has an excellent reputation for speed and robustness. Sure enough, once launching Live Chat and filling in my details I entered a live chat queue at position 5, with a clock that indicated a predicted service time of 10 minutes, and I was chatting to a friendly adviser very quickly. I asked a question on how to use my bonus credits and whether there were any terms and conditions to worry about and the adviser was clear, honest and friendly, so I can only give the live chat function the thumbs-up. E-mail responses at Ruby Fortune are just as efficient and a member of their support team always gets back to me in less than 24-hours, and while the Free Phone numbers can occasionally leave you in a queue, the waiting time is minimal and the advisers really know what they're talking about.
When I launched Ruby Fortune for the first time, and waltzed through its slick flash opening, I felt like a VIP and feeling that way, once you hit the gaming lounge, it's only right that there should be someone there to recognise you and reward your presence! Fortunately, there is in the shape of the 750.00 New Player Bonus session, accessible without making a deposit and playable for 60 minutes in a mini-casino featuring many of the real casino options.
The 'Free Play' bonus button is easy to locate I clicked on the big bonus banner than popped-up when I launched the casino, but you can also find the offer by clicking on the 'promotions icon'.
Essentially, I was given a 100% free bank full of credits, and faced the challenge of placing a minimum of 100 bets and winning at least 25 to claim my winnings (all with zero-risk or obligation). After randomly checking out the video slots and poker games I found myself down to a bank of about 700 after 10 minutes, so I decided to hit the roulette session with a simply Martingale strategy, which quickly got me back to my starting bank and up to about 800 with about 10 minutes to go!
So I gave the slick video slots another try, hit a sweet winning combo with 5.00 spins and was soon up to 850, banking me the max bonus winnings of 100. After the timer expired, the casino calculated my winnings and transferred the cash to my Bonus Account; to transfer my money to my Real Account(where I could withdraw it) I was required to make a deposit of 50 and play the value of my bonus winnings through x30 play-throughs.
At Ruby Fortune, slots have a 100% play-through value, table pokers and roulette 50%, video poker 10% and classic blackjack and all aces video poker 2%. For me, the careful use of roulette systems offered the best route to trying to maximise my chances of building-up enough play-throughs and I achieved my target in about 4 hour long sessions.
Ruby fortune's banking interface makes it extremely safe and easy to get your hands on your winnings as fast as possible. Initially, the casino will automatically give you the option of withdrawing via your previously used deposit method such as Visa electron in my case. So since my details were all pre-stored, I simply entered the amount of cash I wished to withdraw (my 100 bonus winnings) and clicked to process the transaction. Once my request had been verified by the Ruby Fortune accounts team, the cash was in my bank account in 24 hours what more can you ask for? Well, actually in my case the was more to ask for, since I decided to test the 'reversal of withdrawal' function offered by the casino (this can be a useful tool if you change your mind about the amount of cash you withdraw and need to boost your gaming balance). After 20 hours (near the 24-hour cut-off point), I hit the bank and clicked to put in my request and sure enough, in less than 24-hours, the cash was back where I wanted it to be!
Gold star Microgaming casino that ticks all the right boxes and comes with the added deluxe bonus of a truly slick flash opening. Ideal for '007 wannabe's!